We have two teams that can help. What do you need help with?
For help with Logging in, Address updates, issues with your personal information, depositing, withdrawing, banking, bonuses, and Free Spins vouchers that are stuck or cannot be played:
Contact the Player Support Team:
For help with your Welcome Offer, Lucky Charm Wheel, and other offers and promotions contact the Promotions Team:
Contact the Promotions Team:
Both teams will get back to you within 3 business days during normal workloads, please allow up to 5-7 working days when things are busy.